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Warranty

Burr Limited products have a limited lifetime warranty. This warranty is void if our products are damaged during abnormal use or for commercial use. Our Warranty is only good for product replacement and does not warrant a refund of any type.

 

Covered under our lifetime warranty: 
  • Does not keep beverages cold or hot due to defective insulation
  • Rusts over time or upon arrival
Covered under our 30-day guarantee: 
  • If your paint is chipping 30 days in and is¬†not¬†the result of improper use or care
  • If your lid, cap, or straw¬†is defective or broken
  • If your product "rattles" due to something inside the insulation
  • If your product is dented upon arrival
  • If your product wobbles due to an error with the base
Not covered under our policies: 
  • Physical damages
  • Lost accessory parts or products
  • Paint damage due to improper care, usage, and time
    • Do not put your Burr Bottles products in the freezer or dishwasher
  • Damaged packaging upon arrival
  • Dropped and or dented products
  • Accessory parts and gaskets worn from use. *We offer accessories and replacements for sale within our online store

Defective products must be returned directly to Burr Bottles packed and shipped safely to ensure that the product arrives without further damage.

How to File a Warranty Claim

Burr Limited will replace your product free of charge in the instance of a manufacturer defect.

Please email theboss@burrbottles.com with the following information before sending your product:

 

  • First and last name
  • Email address
  • Phone number
  • Order ID Number
  • Reason for warranty claim
  • Ship-to address, to return the repaired / replacement¬†product

Once your claim is accepted, we will email you a prepaid shipping label to return the product. Upon receiving the product at our facilities, we will notify you the estimated delivery time of your replacement product.

The Perfect Blend of Durability, Insulation, and Affordability!

Crafted with high-quality technology, burr bottles are designed to withstand the test of time. With our cup holder-friendly design, you can take them anywhere you go without any hassle.

Double walled, insulated, steel bottles. Keeps beverages cold for 24hrs and hot for 12hrs. Uniquely powder coated for maximum durability.

Available Sizes: 24oz, 21oz

Styles: Wide Mouth, Standard Mouth

Customization: Engraving, Decal Sticker

Each bottle includes one straw lid and Care Instructions.

For a quote please contact

theboss@burrbottles.com

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